Frequently asked questions
Why book on line?
SIC TOURS are a web-based tour operator, the savings we're able to achieve are passed straight on to our customers meaning our prices always up to 50% cheaper than tour operators prices. Our fantastic prices along with our unequaled level of customer service has helped us become Sharm's favorite tour operator.
How do I receive my tour vouchers?
As soon as you book online you will receive booking confirmation. Once our booking department has double-checked your order we will email you pickup times and for your trips. We recommend you print out and bring your confirmation with you to Sharm as a reminder of your itinerary.
Do I need a Visa for this excursion?
You need a Visa for the below tours, all other tours do not require a Visa.
Cairo by bus or Plane
Luxor by plane
Ras Mohamed by Bus or by Boat
Diving trip in Ras Mohamed
How do I get a Visa?
When you land in Sharm el Sheikh you will enter the Arrivals Hall, here you can buy a Visa for $10 (US Dollars). Please click to find out more about Visas.
Do the tours include transfers from my Hotel?
Yes, as part of our commitment to giving you a fantastic experience on every tour with us, all prices include transfers to and from your hotel. This service includes all hotels in Sharm el Sheikh.
What if I want to change the day or date of a tour I have booked?
Wherever possible, we are happy to change the details of your reservation for free..
What is the price for Children?
Children 0-4 years are free, 4 – 12 years old prices are stated on each excursion.
Refund:-
1- You are entitled to cancel your order within 48 days without giving any reason for doing so and get your money back immediately
2- if you cancelled your order within 24 hours before excursion you will lose 10 % of money you paid ( it depends on the trip )
3 – refund by visa takes from 3 days to 7 days ( but you can take your money in cash)
4- for childs from ( 1 month to 2 years are free at all trips)
From 3 years to 10 it is a child so he should pay in the trip
Maybe the half depends on the trip )
You can inform us of your decision by e-mail info@sictours.com
